Employability Skills – 2nd YrBy pulak.univ / February 3, 2024 Welcome to CBT Exam Preparation Try to repeatedly answer the questions till you get the CORRECT answers LET'S CONTINUE 1. The plumber ------------ the pipes yesterday. repair repaired was repair was repaired None 2. Kumar ---------- a good carpenter are can be is None 3. Come tomorrow and fix the door knoThis sentence is -------- ----. interrogative imperative exclamatory none None 4. How effective the CTS training has been! This sentence is - -----------. exclamatory imperative declarative none None 5. While addressing your boss, you should be ---------- impolite informal formal none None 6. 6 The customer requested the lady executive to display the different mobile phone models. The customer asked ------- to mention the cost of the mobiles too. him his her it None 7. The ITI Principal called Manoj. The Principal asked ------- to show ----- hall ticket for the CTS examination. him, his him, her her, his her, him None 8. Hi, how are you? What’s up? – These are examples of ----- -------. formal communication informal communication polite communication none None 9. How do you come to work? What is your qualification? – These are examples of ------------. formal communication informal communication impolite communication Improper communication None 10. If you meet your supervisor in the grocery store, you will ---- --------. turn your face and go away run to him/her and hug him/her greet him/her formally greet him/her informally None 11. When you borrow a screwdriver from a trainee, you should say, ‘------- Give me your screwdrive Can you give me your screwdriver? What a nice screwdriver you have! Spare me your screwdrive None 12. The company asked the carpenter to design a box with the given dimensions. When it was approved, he made many more -------------- for the company. box cabinets boxes numbers None 13. Magnificent, large, thin, lengthy, square, bright, sharp, hard – are examples of ------------ describing words action word pronouns naming words None 14. Table, wire, socket, cable, hammer, nail, pipe, motor, refrigerator – are examples of ------------. action words pronouns describing words naming words None 15. Fix, measure, pull, lift, grind, mix, operate – are examples of -----------. pronouns action words describing words naming words None 16. Commas, full stops, question marks – are examples of ------ ------. design punctuation marks formal communication none None 17. You are requested to complete the given assignment by Monday. This is an example of ---------------- impolite communication formal communication informal communication oral communication None 18. Gestures, facial expressions, eye contact are examples of - -----------. verbal communication non-verbal communication acting skill communication skills None 19. I have received complaints about workplace safety. Please check them immediately and share the details with me. This is an example of ------------. casual communication formal workplace communication informal communication informal workplace communication None 20. Greetings help you to ------------. establish a connection with someone you meet in formal and informal situations establish a connection with someone you meet in formal situations. establish a connection with someone you meet in informal situations. establish cordial relationship None 21. When you meet the instructor inside or outside the ITI, it is - -----------. always formal always informal formal inside the ITI informal outside the ITI None 22. n the context of an interview --------------- greetings is to be used. formal informal friendly cordial None 23. When you make an enquiry at a bank, it is ------------------ situation. an informal a formal a friendly a casual None 24. During the COVID-19 pandemic, it is better to ------------------ -------- than shake hands, and say Namaste than -------------- ----------. hug, wave hands wave hands, hug hold hands, hug none None 25. A good --------------------------- helps to create a good first impression. family friend self-introduction all of the above None 26. We may have to introduce colleagues, peers and superiors in ------------------------------ context. self-introduction informal formal official None 27. A quick self-introduction is called ---------------. elevation pitch elevator tone elevator pitch elevation tone None 28. When you attend a friend's wedding with your father, you may have to introduce your father to your friend and your friend to your father. What kind of situation is it? elevator pitch formal informal elevation tone None 29. As a customer sales executive in an electrical appliances showroom, your greetings and introduction of your instructor to your supervisor shall be _______ descriptive formal informal elevator tone None 30. None 31. --------------------- are persons with very good behaviour, achievements and lead as an example. customer service executives sales supervisors ITI instructors role models None 32. Role models --------------------------- people to follow them elevate instruct inspire none None 33. Role models inspire people to follow them though they have ----------------------- and have met -------------------------. elevation, failures strengths, failures weaknesses, failures elevation, successes None 34. None 35. Human beings are ------------------------ by nature. It is the cultivation of ------------------ habits that makes one a better person. perfect, good perfect, strength imperfect, good imperfect, weak None 36. The set of imperfections in a person is called ------------------- strengths elevations imitations weaknesses None 37. Strengths of role models get ---------------------- while weaknesses get ------------------------------. noticed, unnoticed elevator, noticed unnoticed, noticed none None 38. While we are at home or with friends, we use ------------------- -------------- verbal communication influence informal formal none None 39. When we greet our superiors, managers and boss we greet them -----------------------. informally casually formally ndifferently None 40. 8 Spoken communication is not only --------------------------- but also ------------------------------------- verbal, non-verbal speaking, writing speaking, formal writing, informal None 41. What we communicate without words, but with body language is an example of ---------------------- verbal communication formal communication informal communication non-verbal communication None 42. Working with others to find a mutually agreeable solution is called ---------------------- persuasion communication negotiation assertion None 43. Communication within an organization is ----------------------- with superiors and can be --------------- with friends and colleagues informal, formal informal, non-verba formal, informal non-verbal, informal None 44. Good morning’, ‘nice to meet you’, ‘How have you been?’ – are examples of --------------- formal greetings informal greetings superiors organizations None 45. vWriting emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of ----------------------------- workplace communication informal non-verbal formal verbal None 46. Writing a leave letter is part of -------------------------- communication formal workplace informal workplace non-verbal workplace none None 47. 5 Please be informed that the annual staff meeting has been ------------------- to be ------------------- on the 1st of November conducted, confirmed listened, conducted conducted, listened confirmed, conducted None 48. Reena has --------------------- to avail leave for 2 days to ------ -------- her cousin’s wedding. She has ------------------ the letter to the superviso submitted, attend, planned planned, attend, submit plan, attended, submitted planned, attend, submitted None 49. magine you have --------------------- ABC company as a craftsman. --------------- an email to be sent to your supervisor. join, written joined, written joined, wrote joined, write None 50. ---------- the role of the supervisor to ------------------------ instructions to the craftsmen on safety in the workplace. played, give played, gave play, give played, given None 51. --------- a note to be------ to the newly recruited craftsmen about safety. written, circulate write, circulate write, circulated written, circulated None 52. ------------ means the immediate surroundings to the place one lives in. Workplace Facilities City Neighbourhood None 53. A town is--------- than a village, but---------------- than a city larger, smaller small, large smaller, larger smaller, large None 54. We -------------------- books from a library. buy sell borrow none None 55. There ------------- a coffee shop --------------------- the park are, next to is, next to is, next are, next None 56. The area is --------------------- as the houses in it cost a lot of money beautiful expensive safe big None 57. There are --------------------- apartments in my neighbourhood spacious school kind fresh None 58. It is a ---------------------- locality. One need not fear boring safe school fresh None 59. There is water scarcity in the locality. The area is -------------- ----. polluted noisy dry uneven None 60. Transportation to some rural areas is difficult as the roads are ----------- polluted dry spacious uneven None 61. There is a big playground ----------------------- our house on in near over None 62. There is a garden with ----------------- flowers in our neighbourhood safe clear lovely none None 63. Can ----------- tell --------- about the strengths of the neighbourhood? me, you your, me you, my you, me None 64. There is a lake near the are Sometimes, people------- garbage ------ it. keep, into keep, on throw, into throw, between None 65. The conditions in a place that ----------- the behaviour and --- ----------- of somebody or something is called the environment. affected, develop affect, development affected, development affect, developed None 66. A ------- maintained neighbourhood is a------------ environment to live in. good, good well, well well, good good, well None 67. 5 Identify the opposites: clean x -------------------, healthy x -----------------. dirty, health dirty, healthy dirt, unhealthy dirty, unhealthy None 68. Rainwater harvesting ---------------------- to prevent water scarcity. gives gave help helps None 69. --------------------- of trees ----------------- the environment. plant, save planting, saves planting, save plant, saves None 70. You can express your views by------ or--- to the problems and solutions. agree, disagree agreeing, disagree agree, disagreeing agree, disagreeing None 71. There -------- instructions to be ------- to maintain neighbourhoods well. is, followed are, follow are, followed s, follow None 72. ------ air pollution by using bicycles ------------------ the campus. Use, inside Get, above Control, inside Control, between None 73. ------------------------ the computer every day after use. Turn on Switch on Turn off all of the above None 74. Hobbies ------------- to activities that we ----------- in our leisure time. take, do refer, did refer, do refers, do None 75. Gardening, reading, collecting stamps, singing --------------- some examples of hobbies. is was were are None 76. The Jog falls is the second ------------------------ waterfall in India. tallest highest higher taller None 77. The world’s ----------------------- beach is along the Bay of Bengal in Tamil Nadu. highest longer longest high None 78. One of the seven -------------- of the modern world is located in Agra in Uttar Pradesh wonder wander wanders wonders None 79. ---------------------- mountains, trekking, surfing and scuba diving -------------- called adventures. climb, are climbing, was climbing, is climbing, are None 80. Adventures --------- risks and are -------- to people who undertake them. involves, exciting involve, excited involve, exciting involved, exciting None 81. Many people -------------------- water sports ----------------- surfing, scuba diving in the ocean apart from fishing. like, enjoy liked, enjoy enjoy, liked enjoy, like None 82. There -------- famous mountains -------------- beaches in India. is, and are, and are, but s, but None 83. 1 Fuji ----- an active volcano about 100 kilometres southwest - ------ Tokyo. are, of is, for is, of are for None 84. 2 The White Cliffs of Dover --------------- on the coastline ------ England. are, of is, of are, for is, for None 85. Everest, the ----------------------- peak in the world, ----------- in Tibet. high, is higher, is highest, is highest, are None 86. Jumping --------------- a great height while connected ---------- --- a large elastic cord is called bungee jumping. for, to for, for from, to from, for None 87. I will arrange --------------- the tickets ----------- Pune. for, to to, to to, for for, above None 88. Adventure sports --------------- be jumping -------- great heights, diving deep ------------ the sea, or flying -------- the air. can, from, on, in can, from, into, in can, of, of, in can, of, in, of None 89. ---------------- employees to ask questions. ---------------- a team atmosphere. Respect, Encourage Encourage, Develop Encourage, Take Respect, Take None 90. Rearrange the jumbled words to identify the correct option. ‘two, process, communication, way, is, a ----------------- A two process is way communication Communication is a two way process. Communication is a process two way. Two is a process way communication. None 91. ------ people’s body language and how they ------------ when they talk over the phone. Instruct, speak Observe, speak Observe, notice Instruct, notice None 92. Every time you --------- an email, try to ------------- something from it. learn, see learned, see see, learned see, learn None 93. ------ fidget. ------------- and smile. -------------- composed. Don’t, Blink stay Don’t, Relax, Stay Don’t, Blink, Well Don’t, Instruct, Stay None 94. There are many dos and don’ts to be ----------------------------- -- while preparing for/attending an ------------------------. there, interview identify, interview identified, interviewed identified, interview None 95. Always -------- your mobile phone ----- silent mode during an interview. know, in know, of keep, in keep, of None 96. Tell us about a difficult situation you have ------ and how you ----------- to come out of it. face, manage faced, manage face, managed faced, managed None 97. The singular form of lenses is_____ Lens Len Lense Lenses None 98. Which word is an adjective_____ Beautiful Park Wave Sea None 99. Miscommunication can lead to -----------------. Build relationships Create misunderstanding Successful Planning See effective results None 100. For effective communication -----------------. Keep Listening Keep Talking. Listen and talk carefully Listen carefully but talk unnecessarily None 101. Primary storage devices are --------------- DVD CD RAM, ROM USB None 102. What is stress? Feeling of joy Feeling of surprise Feeling of delight Feeling of frustration/disappointment None 103. How many days does it take to form a habit? 10 11 15 21 None 104. Factories Act was introduced in -----------------. 1948 1956 1949 1980 None 105. Wages are paid -----------------. Daily Monthly Quarterly Yearly None 106. When a worker contributes to bring the best output by using the available resources, the worker is -------------- Productive effective Reliable Selfish None 107. PPE means Personal Productive Equipment Personal Protective Equipment Productive Personal Equipment Personal Protective Engine None 108. Productivity can be increased by offering ----------- Training only Jobsite Experience only Training and Jobsite Experience Incentive None 109. --------------- protect hands from cuts, burns or harmful liquids. Goggles Gloves Ear plugs Helmets None 110. Which of these is not an entry level job after ITI for interior designers? Specialist Interns Junior Interior Designer Design Assistant None 111. Quality Management system makes use of some tools for problem solving. Which of the following is not one of them? fishbone diagrams 5D and 5S method 4D and 4S methods Kaizen principle None 112. ISO stands for ----------------- . International Order for Standardization International Organizers for Standardization International Organization for Stabilization International Organization for Standardization None 113. BIS stands for ----------------- . Bureau of Indian Standards Bureau of International Standard Bureau of Indian States Board of Indian Standard None 114. The business idea should -------------- Satisfy only my needs Solve someone’s problem Save the world None of the above None 115. In social media, we use ------------ to convey our feelings and emotions emoji's gestures eye contact bodily movements None 116. We select the ------------------------- emoji to express our feelings random perfect odd none None 117. We use emoji's when ------------------------------ we are bored words are not enough to express our feelings we do not want to write we are lazy None 118. When we strongly feel or react situations or with particular people, we are using our ---------------- emotions health money none None 119. It is important to -----------------------. accept, understand and manage our emotions accept, misunderstand and manage our emotion refuse, misunderstand and manage our emotions accept and misunderstand emotions None 120. A person’s ability to understand and manage emotions properly is called -----------------------. Intelligence Artificial intelligence Emotional Intelligence split personality None 121. A person with high emotional intelligence has ------------------ -----. lot of negative qualities ego lot of positive qualities a job None 122. When something good happens to us, we feel ----------------- ------- irritated angry negative emotions like anger positive emotions like happiness None 123. the first step to manage emotions is to --------------- accept and understand emotions express emotions manage emotions reject emotions None 124. When we do not express our emotions, we may end up ----- -------------. successful hurting ourselves and others hurting others hurting ourselves None 125. None 126. Expressing ourselves helps in ---------------------- finding solutions to deal with negative emotions fighting with others developing negative emotions developing positive emotions None 127. If we do not learn how to control-------------, it can spoil relationship laughter people others anger None 128. What is the process of formally introducing oneself called? hiring decision self-introduction seeking None 129. None 130. A good self-introduction will help in making a ---------------- decision chatting transfer hiring family None 131. All of us ---------------------- on completion of the course feel bored search for jobs feel relaxed feel free None 132. TI trainees meet industry professionals during ------------------ ---- internships & apprenticeships personal travel shopping during interview None 133. Good self-introduction help to make ---------------------- negative impression money good positive impression offer of appointment None 134. Self-introduction should show how ----------------------- your ar dull confident angry weak None 135. A quick summary of yourself is called an ----------------- angry tone easy speech elevator pitch emotional talk None 136. Introducing oneself in a smart and powerful way in just 30 seconds is called -------------------- elevator pitch briefcase speech quick call None 137. The most frequently asked question in an interview is--------- ---------- tell me about yourself Feedback what is quarantine? where is my pen? None 138. None 139. Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called ---------------- online profile or digital footprint social media ecosystem networking None 140. Identify the professional networking platform from the given options. Facebook Snapchat LinkedIn WhatsApp None 141. When you explore LinkedIn to know about companies, its employers, get industry updates, etc., you are exploring it -- --------------------. none networking building your brand as a research tool None 142. When a person is given information about how he/she is doing in an effort to reach a goal, it is called -------------------- --. verification argument feedback frightening None 143. Giving information in a manner that does not attack a person, but brings possible changes to the behaviour is called ------------------ suggestion pleasing effective feedback none None 144. When your instructor decides to cancel the industry visit, you feel--------- Feel confuse Feel disappointed Feel stressed jump in happiness None 145. When others observe you and share what they feel about your performance, they ----------------------. want to make you feel bad don’t like you are your enemies are giving you feedback for improvement None 146. An employee gets feedback from supervisors, HR and other colleagues to improve feel bad be insulted feel uncomfortable None 147. Negative feedback is usually given ----------------- constructively to discourage to hurt the receiver to demoralize None 148. To improve your listening skills and become a better communicator, you need to ----------------------. start listening actively ignore listening be indifferent listen partially None 149. Your assignment is not like that of the others in your class. Why aren’t you studying?” is an example of ----------------- positive feedback encouraging comments negative feedback usual comment None 150. Giving positive comments followed by suggestions for improvement and closing with positive comments is called - ---------------------. negative feedback listening technique Burger feedback technique Positive feedback None 151. When you provide feedback, tell the listener that you are providing ------- negative feedback comments constructive feedback for improvement suggestions None 152. Self-reflection is the process of ------------ commenting looking inwards feedback looking forward None 153. When we take time to think and pay attention to our thoughts, emotions, decisions, and behaviour, it is called --- -------------------. constructive criticism positive feedback negative feedback self-reflection None 154. Identifying things that are under our control and those that are not under our control, helps us to be --------------------- more self-aware peaceful none discouraged None 155. Official conversations are part of ----------------- informal communication formal communication resumes families None 156. Conversation between family members at home or casual conversation between employees is --------------------- formal communication discussion none informal communication None 157. Single strand communication, gossip, cluster and probability are examples of ----------------------. informal communication feedback formal communication burger feedback None 158. Using words through speaking or writing to share information, thoughts or ideas is called ------------- non-verbal communication feedback verbal communication none None 159. Good verbal communication ---------------- helps to communicate clearl confuses people s disrespectful is rude None 160. Communicating without words using only gestures, body language, facial expressions, etc., is called -------------------- feedback verbal communication interviews non-verbal communication None 161. When we write letters, emails, messages, etc., we are using ----------- employability verbal communication non-verbal communication none None 162. The ability to receive and accurately interpret messages in the communication process is called ----------------- listening speaking reading writing None 163. Good listening skills make workers --------------- productive irresponsible crazy inefficient None 164. Listening to radio, television shows, etc., is an example of -- -------------- active listening non-verbal communication passive listening verbal communication None 165. When society decides how we need to behave and forces it on us, it is called creating -----------------. free society equality gender stereotypes enforcement None 166. Paying attention to the speaker, not interrupting, taking time to understand before asking questions or responding is -----------------. passive listening lecturing active listening accepting None 167. An important document to carry when attending an interview is cover letter resume leave letter none None 168. Why do you need to study further? You need to be married soon.” This is an example of ----------------- gender stereotypes for girls gender stereotypes for boys equality fair deal for girls None 169. A ---------------------- is a summary of your personal experience, skills and education history. feedback letter resume story None 170. The crucial step that all face while starting their careers is -- ----------- feeling happy facing an interview going on a tour relaxing None 171. Customers generally ---------------- when they have a poor experience. recommend to friend continue doing business with the company switch to a competitor r bargain with the company None 172. Proper communication with customers can help to ------------ ----------. retain customers have customers complain to friends switch to competitor search another shop None 173. An employee comes late to the office every day. He is not -- -------------- silent punctual confident clean None 174. When we speak to people in our workplace or people in authority, we need to ----------------------. speak harshly and unmindful of gender speak carefully and show respect in our choice of words speak carefully and use abusive language be rude and violent None 175. The electronic form of formal written communication that can be sent through the internet to many people across the world is called --------------. email typing printing writing None 176. The most effective way of formal communication is ----------- -----------. chatting tweeting typing email None 177. CC in email means ------------------ chair copy child copy carbon copy chart copy None 178. When you send your resume through email, you are sending it as -------- driver attachment marked text cookie advertisement None 179. To create a new presentation, choose ---------------------- Ctrl+C Ctrl+V Ctrl+B Ctrl+N None 180. When your classmate is giving suggestions on your performance, you are receiving --------------------- customer interaction elevator pitch feedback an award None 181. PowerPoint files have --------------- extension .doc xls jpg .pptx None 182. Pressing Esc in PowerPoint can ------------------ add a new slide start slide show end slide show create a new presentation None 183. Shortcut keys Ctrl+C, Ctrl+V, Ctrl+S mean ------------ save, cut, copy cut, save, copy copy, paste, save cut, copy, save None 184. To create a new presentation, choose ------------------ Ctrl+C Ctrl+V Ctrl+B Ctrl+N None 185. When we attempt to convert a Word file into a pdf, we call it ------------- jpg doc data conversion text None 186. The most compatible format for saving images is -------------- --------. Pdf JPG xls doc None 187. Excel is used to ----------------------. save and share documents of all sizes create typed document files create spreadsheet with various functions create presentations for a wide range of fields None 188. Choose the correct order to convert a Word file into a pdf online. i. Download the file when converted ii. Upload the Word file in the prompt on clicking the site online. iii. Select the internet site to convert Word files into pdf. iv. Choose a Word file to be converted into a pd i, ii, iii, iv iv, iii, ii, i I, iii, iv, ii ii, iv, ii, i None 189. JPG means -------------------- Junior Photography Group Joint Photo Group joint Photographic Group Junior Photographic Group None 190. SVG file means --------------------- Scalable Venn Graphics file Senior Vector Graphic Scalable Venn Glitz Scalable Vector Graphic None 191. Participants in live seminars and discussions can ------------- ------- when it is enabled. information view interact listen None 192. Wi-Fi stands for -------------------------------------- wireless signal Wireless Fidelity Wireless Finish Wireless Filament Wireless Firmament None 193. --- is a wireless technology standard used for exchanging data between fixed and mobile devices over short distances. Wi-Fi webcasting Bluetooth email None 194. When we share photos and videos from our Android smartphones to the computer to see them on a larger screen we are ----------------------. telecasting screen mirroring zooming media zooming None 195. A ----------------- is a computer that provides data to other computers. smartphone laptop modem Server None 196. Applications and services offered over the internet are called ------------ data server online cloud computing None 197. The image of the cloud is often used to refer to ---------------- ----- internet server data text None 198. To retrieve photos and videos from Facebook, we need to have a --------- personal server device with internet connection hard disk printer None 199. What do we need to access photos, videos, documents shared on Facebook, Gmail? computer smartphone computer or smartphone with internet connection server None 200. Siri and Alexa are called___ machines smart assistant predictors recorder None 201. An important aspect of being a successful entrepreneur is__________ Having an entrepreneurial mindset Earning money Serving the society Expanding to as many markets as possible None 202. Knowing what you are good at and what you need to improve on is the quality of______ Self-awareness Self-belief Independent decision making Grit None 203. Taking decisions on your own, after carefully thinking about them is the quality of_______ Self-awareness Self-belief Independent decision making Grit None 204. One important rule to network effectively is______ talk to the same people keep in touch with your contact focus on selling your product identify your competitors None 205. What is a prototype? The business idea Typing the product/service in the business plan Selling the product/service The first version of a product/service None 206. Networking is________ making new enemies identifying your competition making connections with other businesses and customers joining a social network None 207. A tagline is_______ a plastic tag you attach to your product a meme making fun of your business a description of your business a joke None 208. If you want to give people relevant information about you and your business in an easy way, you wil write it on a piece of paper and give it to them verbally tell them when they ask ask them to search on Google Google give them your business card None 209. Anitha started an Instagram page for her crafts business. She used ________ marketing strateg online marketing taglines poster Networking None 210. Human resources are_________ your neighbours our staff, employees and other helpers your customer your competitors None 211. Which of the following is not a resource? raw materials customer database profit earned your bed None 212. When you have confidence in your own abilities and trust in yourself, you have open mindedness Proactiveness belief in yourself optimism None 213. You are a lifelong learner if you_____ get a PhD make a lot of money live for a long time keep growing and adding to your knowledge None 214. One of the benefits of being a lifelong learner is______ becoming a better decision maker becoming famous making lots of friends staying physically fit None 215. As technology advances, the way we work shall ----------- Last undergo changes remain as it is refuse tochange None 216. Maintaining the quality of something at a certain level is called communication problem solving sustainability interaction None 217. None 218. For career growth and ------------ we need to build-------------- ------- ------- skills, sustainability skills bridges sustainability, dams sustainability, new skills None 219. If we want to sustain the ----------- we should not--------------- it. pollute, sustainable environment, pollution environment, pollute environment, sustainable None 220. A person can get promotions based on their ----------- and -- ------------ environment, experience example, qualifications qualifications, experience None None 221. Only when we learn to -----------how work will be done in the future, we can ---------------- ourselves for those changes. prepare, predicted predicted, prepared predicted, prepare predict, prepare None 222. Successful change is a combination of ------- and -------- aspects. technics, future future, designing designing, deliver technical, human None 223. The work undertaken by a person for a period of time is called______ job career planning expert None 224. Any task or piece of work for which a person gets paid for is called a____ Career projection job plan None 225. When a carpenter makes a wooden chair and gets paid for it, it is his________ plan joy job career None 226. When you want to know what to do in your professional life, what skills and knowledge are required to do it, you are actually doing ________ job career career role career planning None 227. Career is like a long train journey where ----------------------- are the many stations, many stops, many changes in routes plans jobs grows Dreams None 228. A --------------- is one of the ways to reach your ----------------- goal. job, career career, job patience, career train, career None 229. ------------ are realistic targets that you will set for yourself in order to achieve your career goal. Resource status descriptions milestones None 230. The materials and support that you need to complete your milestones on time is called ________ Timelines resources status descriptions None 231. Setting up date for completing each milestone is called_______ descriptions resource timeline None None 232. We need to have------------------ when market trends change or when our current job no longer exists. career paths models alternative careers payment None 233. When you know how to stitch a garment by hand, learning how to do it using a machine is called_______ career employmen upskilling learning None 234. Many companies provide upskilling opportunities through _________ On the job training (OJT. & certification courses wages payment trade None 235. Trying new things and finding new ways to do old things is called___________ negotiation collaboration innovation Communication None 236. We---------------- in a proper way so that we may reach a profitable and healthy compromise. collaborate negotiate innovate elevate None 237. Thinking in a smart way by questioning the information you receive so that you are not fooled by fake news is called___________ negotiation innovation career critical thinking None 238. The ability to adapt to fast changes is______ innovation negotiation collaboration adaptability None 239. When we work with others, it is called__________ innovation career collaboration Decision-making None 240. New technologies have changed the way we work. Hence, irrespective of one’s --------, learning ---------- is important to work in an------ manner. Efficient, jobnew skills new skills, efficient, job job, efficient, new skills j job, new skills, efficient None 241. A person who learns new things related to his/her career and is up-to-date with latest industrial developments has___________ stalled mindset growth mindset collaboration communication None 242. A person who does not take necessary steps to learn new skills even when there is threat of losing his/her job is________ open-minded not open-minded adaptable inefficient None 243. The process of learning a completely new set of skills to perform a different type of a job is_________ upskilling reskilling ITI Apprenticeship None 244. If a woodcutter who so far used simple axe learns to use an electric axe, the woodcutter is__________ reskilling career critical upskilling None 245. Information like what kind of jobs are in demand is known through___________ economy of the world market trends based on the economy pre-computer era career None 246. Market trends are useful to plan one’s career because they help to_________ identify property recognize jobs that are and will be in demand increase remotely work None 247. Career pathways means_______ potential employers small groups of jobs within a career interesting market responsible market None 248. The natural ability of a person to do something and how quickly he/she can learn something is called__________ upskilling reskilling career path Aptitude None 249. A series of numbers is given. You need to fill a number in the blank by understanding the pattern of the series. Fill the number in the place of the question mark: 47 48 51 60 87 ? 152 168 172 144 None 250. A man can reach a certain place in 40 hours. If he reduces his speed by 1/15th, he goes 5 km less in that time. Find the total distance covered by him. 60 85 75 52 None 251. 3 is what percentage of 3000? 10% 5% 1% 0.1% None 252. A man bought a lamp for Rs 100 and sold it for Rs 120. How much profit did he make? What is the profit percentage? Profit Rs 10; Profit percentage 40% Profit Rs 20; Profit percentage 20% Profit Rs 20; Profit percentage 10% Profit Rs. 20; profit percentage 2% None 253. Rehearsing or practice sessions before an interview is called_____________ pre-interview amateur rehearsal post interview mock interview None 254. Activities that one does during free time such as reading, gardening, writing blogs are called_________ experience hobbies qualifications Objectives None 255. When a person is naturally good at doing something, it is his/her___________ weakness family strengths hereditary None 256. Tools and techniques used to make one’s task easier to work efficiently and mentioned in resumes are called_________ software reading examples skills None 257. A paid period of training that allows you to learn a particular skill or a set of skills while you work in the industry is called__________ crafting opportunity entrepreneurship apprenticeship None 258. The Government of India promotes apprenticeship through __________ NAPS entrepreneurship development internet webcasting None 259. It is important to ----- on the NAPS -------- to apply for apprenticeship. portal, registered register, portal registered, portal register, fax None 260. Identify the professional networking platform from the given options. Facebook Instagram Linked LinkedIn None 261. ------------- safety is very important. All companies need to incorporate -------------- in their workspaces. safety, workplace workplaces, safe workplace, safety workplaces, safest None 262. POSH mandates safety of----------- and--------------- of sexual harassment in the workplace woman, preservation women, prevention man, prevention woman, prevent None 263. ------------- means any unwelcome conduct of sexual nature, which makes a person feel offended or humiliated harassment Domination sexual harassment safety None 264. ICC with respect to POSH and sexual harassment means Internal Cricket Committee International Compliant Committee Internal Company Committee Internal Complaint Committee None 265. ------- means the practice of keeping yourself and your surroundings neat and clean. health safety community hygiene None 266. Some examples of-------------- hygiene are maintaining trimmed and clean nails, brushing teeth twice a day, washing hands before and after eating food Community organisational personal Personnel None 267. Taking care of the environment around us is called ----------- hygiene community organisational personal personnel None 268. What is an essential life skill for social and professional purpose? Learning English Learning mother- tongue Learning foreign language Learning more language None 269. While addressing your boss, you should be… Impolite Informal Formal Expressive None 270. Hi, how are you, what is up, these are examples of…. formal communication Informal communication Polite communication Impolite communication None 271. What you say first when you meet someone? Goodbye Good day See you Good morning None 272. The Principal called Manoj. The principal asked………to show……..hall ticket for the CTS Examination him, his him, her her, his her, him None 273. Fill in the blank with correct past tense of the verb"I_________a movie yesterday watch am watching watched will watch None 274. Singular form of devices is…. Devise Divice Divise Device None 275. "The announcement ………… yesterday was unnecessary" complete the sentence with appropriate word. made make was made will make None 276. Fill in the blank with proper interrogative ………went wrong with yesterday's game. Where What When Who None 277. Change the verb "took" in the passive voice… is taken/ are taken am taken/ are taken are taken/were taken was taken/were taken None 278. Complete the sentence with appropriate word "The Plumber ……….. the tap only now. fit are fitting is fitting was fitting None 279. When you start a discussion on a topic, what do you say? Let you start let me say let's discuss let's us finish None 280. What do you say when you politely disagree? I’m afraid I have to disagree. you are wrong I am right he is right None 281. Complete the sentence with suitable describing words. The area is ______as the houses in it cost a lot of money beautiful good expensive spacious None 282. Complete the sentence with suitable describing words The roads in my town are in ________ condition. good expensive beautiful safe None 283. Complete the sentence with suitable describing words There is a _________ garden with lovely flowers. good spacious big beautiful None 284. Complete the sentence with suitable describing words There is a ________ playground near our house spacious big beautiful good None 285. Complete the sentence with suitable describing words There are ________ apartments in my neighbourhood expensive beautiful good spacious None 286. Complete the sentence with suitable describing words It is a ________ neighbourhood. One need not fear good big safe expensive None 287. Complete the sentence with suitable describing words There isn’t any amusement park in the area. It is a ___ place. polluted dry noisy boring None 288. Complete the sentence with suitable describing words There is a factory in the area. The air is ________. polluted boring uneven noisy None 289. Complete the sentence with suitable describing words There is water scarcity in the locality. The area is ________. uneven noisy dry boring None 290. The transportation to some rural areas is difficult as the roads are_________ dry polluted even uneven None 291. What help us to maintain the balance between mental and physical activities? Hobbies Running Walking Reading None 292. spoken communication is usually not only_______but also_______ formal, informal verbal, nonverbal verbal, informal formal, nonverbal None 293. The immediate surroundings to the place you live in is called____ village town city neighbourhood None 294. The conditions in a place that affect the behaviour and development of somebody or something is called__________ neighbourhood environment locality facilities None 295. Which kind of persons are with very good behaviour, achievements and lead as an example. customer service executives ITI instructors . role models sales supervisors None 296. which one is not an adventure? climbing mountains treaking surfing driving None 297. Travelling in the sea is called a_____ voyage boating fishing tour None 298. Always -------------- your mobile phone --------------- silent mode. know, in know, of . keep, in keep, of None 299. Miscommunication can lead to….. build relationships create misunderstanding successful planning effective results None 300. What is required for effective communication? Keep Listening Keep Talking. Listen and talk carefully Listen carefully None 301. When a worker contributes to bring the best output by using the available resources, the worker is...… productive bad ineffective selfish None 302. Communication plays a very important role in____ our personal lives our personal and professional lives our professional lives our future lives None 303. Emojis are used according to -------- our educational levels our professional levels our moods or situations When we are happy None 304. A person’s ability to understand and manage emotions properly is called……. Intelligence Artificial intelligence Emotional intelligence split personality None 305. A person with high emotional intelligence has_______ physical strength ego lot of positive qualities lot of negative qualities None 306. When something good happens to us, we feel______________ irritated angry negative emotions like anger positive emotions like happiness None 307. What is the process of formally introducing oneself called… self introduction interviewing decision seeking None 308. A quick summary of yourself is called an………… angry tone easy speech elevator pitch emotional talk None 309. The most frequently asked question in an interview is… your feedback ell me about yourself where do you live your family background None 310. Things one must not follow while attending an interview… being confident giving a firm handshake greet and thank formally laugh loudly None 311. Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called…. networking online profile or digital footprint internet social media None 312. Identify the professional networking platform from the given options.. Facebook snapchat LinkedIn Whatsapp None 313. When a person is given information about how he/she is doing in an effort to reach a goal, it is called… clarification feedback argument frightening None 314. Feedback is important because... it is given for improvement it is given for discouraging it is negative it is disappointing None 315. When others observe you and share what they feel about your performance, they…. want to make you feel bad don’t like you are your enemies are giving you feedback or improvement None 316. To improve your listening skills and become a better communicator you need to…. start listening actively ignore listening be indifferent listen partially None 317. An employee gets feedback from supervisors, HR and other colleagues to… feel bad improve be insulted feel uncomfortable None 318. Negative feedback is usually given discouragingly to hurt the receiver constructively neutral None 319. Communication that involves exchanging of information without use of words is called_________ oral communication written communication verbal communication non-verbal communication None 320. Which one is a good communication? message is clear and direct message is ambiguous sender attacks receiver receiver doesn't understand None 321. In face to face communication, "wors" account for…… 100% 55% 38% 7% None 322. How can we decide somebody’s personality? With his.. colour religion behaviour height None 323. Listening of songs to derive pleasure only comes under critical listening therapeutic listening appreciative listening comprehensive listening None 324. Which one is considered to be a poor communication? message is ambiguous message is clear and direct receiver is open to listen sender is positive towards receiver None 325. Official conversations are part of….. informal communication formal communication resumes friendship None 326. Using words through speaking or writing to share information, thoughts or ideas is called…… non-verbal communication feedback verbal communication gesture None 327. Which one is NOT a Verbal communication? Job application Formal letters Informal letters Attending interview None 328. The crucial step that all face while starting their career is feeling happy facing an interview going on a tour relaxing None 329. An employee comes late to office every day. He is not… punctual silent confident clean None 330. Customers generally -------------- when they have good experience switch to competitor do not recommend it to friends purchase more never come back None 331. You feel uncomfortable when you find people ______in public place reading books practicing yoga laughing loudly walking None 332. Workplace etiquette means to…… treat everyone with courtesy and respect gossiping and talking loudly not to speak any one leave the workplace frequently None 333. What protect hands from cuts, burns or harmful liquids? Goggles Gloves boots Helmets None 334. Mock interviews help candidates become nervous over confident enthusiastic rehearse how to perform in an interview None 335. When you send your resume through email, you are sending it as….. marked text copy attachment cookies None 336. When we speak to people in our workplace, we need to…… use harsh words speak loudly show respect in our words unmindful of our language None 337. Which method is the most effective way of communication in workplace? verbal non verbal whatsapp email None 338. Which one is a search engine? Flicker Hotmail Google Facebook None 339. Which one is a "Do's" of discussion etiquettes? Loose your temper Listen to others Talk about irrelevant details use impolite or rude language None 340. Which tool in MS Office is used for preparation of presentations? MS Word MS Power Point MS Excel MS Access None 341. What is the command to invoke power point from command line? Power print Power Point MS ppt None 342. What is the default extension for a presentation prepared in Power- point in MS Office version 2010? ppt .doc xls .pptx None 343. What is transition in Power point presentations? time taken to appear objects The movement of objects in the slide The movement of slide one by one Time taken by the objects to change None 344. Which menu helps automatic transition time to slides? Transition -time Transition-preview Transition-slot Transition-rehearsal None 345. What will not be displayed in the slide during presentation? Slide heading Slide nos Speaker's Note Objects in the slide None 346. Which key in the keyboard will end the slide show at any time? Ctrl key Alt key Esc key Shift key None 347. What is the shortcut key to create Power Point presentation? Ctrl+C Ctrl+X Ctrl+V Ctrl+M None 348. Which function key start the slide show? F5 F10 F1 F7 None 349. Which option helps you view the slides in the presentation mode? Reading view Slide show view Slide sorter view Normal layout view None 350. What is the full form of "KISS" in Power point presentation? Keep Information Small and simple Keep Information short and simple Keep Information Skill Straight Keep Information Saved and Simple None 351. PowerPoint NOT allow us to…….. combine text add graphics add multimedia content do calculation work None 352. The conversion of computer data from one format to another is called……… pastinng copying cutting conversion None 353. Which one is the widely used file type to create typed documents? ppt jpg doc xls None 354. What is called a media presentation shared over the Internet? Live media Live telecast Webcast seminar None 355. What is the standard way in which computers connected wireless? Wi-F WAN LAN ISP None 356. Which wireless technology standard used for exchanging data between fixed and mobile devices over short distance? Router Bluetooth Pendrive CD/DVD None 357. Which app is a widely used for screen casting from your mobile phone? Whatsapp Facebook Webcast Mobizen None 358. A computer that provides data to other computers is called……. Super computer Processor Server Search engine None 359. Delivery of different services through the internet like data storage,server,database,networking is called……… Cloud computing Email Message Bluetooth None 360. _____________is a file storage and synchronization service of cloud computing developed by Google Internet Explorer Google Drive Netflix Hard disc None 361. When we attempt to convert a word file into pdf, we call it… jpg doc data conversion copy None 362. The most compatible format for saving images is…… pdf doc xls jpg None 363. A secure Wi-Fi is one… that allows every one to connect open to the public has a password to login open by landline None 364. When we share photos and videos from our Android smartphones to the computer to see them in a larger screen we are……. telecasting screen mirroring zooming . media zooming None 365. The image of the cloud is often used to refer to….. data server internet LAN None 366. Name the app that stand out in terms of usability and reliability in language translation. Facebook Whatsapp Skype Jibbigo None 367. Alexa, Cortana, Einstein, Google, Siri and Watson are in the category of……… Musical instruments voice recognition devices Voice recorders translation devices None 368. Full form of GPS is………. Glob position system Great Polar system Global positioning System Global planning System None 369. We use Google maps to follow_____ to reach a place destination distance demark direction None 370. When we want to type using our voice, we are using voice of Google voice recognition feature voicing technique voice recorder None 371. A written description of duties and responsibilities to be carried out in a job is called….. Job description Bio-data CV job application None 372. The ability of a computer or machine to mimic the capabilities of the human mind is called…… artificial intelligence intellect artificial performer natural intelligence None 373. A resume should be…… having long and detailed information short and precise bold and colourful having acronyms and abbreviation None 374. A person who is associated with the starting of a business is called… Merchant Entrepreneur Businessman Sales Executive None 375. Entrepreneurship is also termed as… Employer Ement seeker Self employment Investor None 376. Which is NOT an Entrepreneurial mind set? Not taking risk Self Belief Independent decision making Self Awareness None 377. Believing that you have the capability to achieve your dreams is called…… Self awareness Grit Self belief Independent decision making None 378. Working hard to achieve your goals and not giving up when you face failure is called….. independent decision making Self-belief Self awareness Grit None 379. Which website has an ‘Idea Bank’? where you can find a list of multiple problems faced by the country now. Yahoo Startup India Firefox Google None 380. Which one is a key skill to be used for a Market survey? Communication Computer knowledge MBA Degree Appearance None 381. What are 3 important elements to remember while doing a survey? Listen,observe, tell Observe, record learn Listen,observe learn Talk,learn,understand None 382. ___________ are at the centre of any business. Working capital Bank loan Licence Customers None 383. Which one is NOT a source to raise funds to start business? Self Financing Invest in Mutual Funds Government Loans Inner circle funding None 384. ___________ registration would help to access the schemes introduced by the Governmen GST TIN Udyog Aadhaar Pan card None 385. Taking decisions on your own, after carefully thinking about them is the quality of…….. Self-awareness Self-belief Grit Independent decision making None 386. One important rule to network effectively is……. talk to the same people focus on selling your product keep in touch with your contacts identify your competitors None 387. . If you want to give people relevant information about you and your business in an easy was, you will…. write on a piece of paper and give ask them to search on Google verbally tell them when they ask give them your business card None 388. Anitha started an Instagram page for her craft business. She used ____________marketing strategy online marketing taglines poster networking None 389. Human resources are…… Human right activists your customers your staff your competitors None 390. Which of the following is not a resource? raw materials customer database profit earned Loss in business None 391. What is influenced by rapid change in technology? Future of work Nature of work Workforce Working capital None 392. What term refers to maintaining the quality and ability of something at a certain level? Quality control Measuring instrument Sustainable Climate None 393. What will keep evolving thereby making jobs undergo changes? Time workforce technology investment None 394. What is required for your career growth and sustainability? Good behaviour continue as it is opportunity build new skills None 395. What has drastically changed the world of work? Environment Technology Investment Workers None 396. Which is NOT a Money transaction? Agreement Card payment Net banking Paytm/Google pay None 397. As technology advances, the way we work shall______ last undergo changes Remain as it is Refuse to modernise None 398. Maintaining the quality of some- thing at a certain level is called…… problem solving communication Maintain sustainability None 399. Sustaining a river means to build a dam to pollute the river To maintain the river in its present condition to build a bridge None 400. A person can get promotions based on his_______and________ environment, experience example, qualifications qualifications, experience conduct, behaviour None 401. To gain more skills, you… work hard do overtime work do apprenticeship training get certifications None 402. Curriculum Vitae is also known as… Leave application job application Resume Career opportunity None 403. The future of work is always going to Use the same s tools use the latest technology build new factory recruit fresh staff None 404. Most of the --------- work in the automobile industry has shifted to_____ manual, machine machine, lathe engine, villages painting, city None 405. Which one is NOT related to career path? Assess yourself Make decisions Take action No action required None 406. The process of learning a completely new skill is called…… Semi skilled Reskilling Skilled worker Upskilling None 407. learning a new skill to do fundamentally the same nature of task is called……. Reskilling Upskilling Semi skilled Technician None 408. A small group of jobs within a career is called…….. career pathways career opportunities career option career selection None 409. We can identify the trends and changes in the world of work through… News Television multiple task online market scan None 410. Plan, Prepare, Perform is related to….. Your resume Your work Attending interview Your personality None 411. On completion of your ITI training what is the first step to get a job…. Joining letter Report for work wait for job offer join apprenticeship None 412. What should be avoided during an interview? Greet the employer with a smile Maintain eye contact look somewhere and answer answer clearly and loudly None 413. Which is the most important document required by companies to select people for job? Your certificate your resume sports certificate conduct certificate None 414. What is the full form of " NAPS" National Apprenticeship promotion scheme National Aptitude Potential Scheme National Approved Promotion scheme New Apprenticeship Prevention scheme None 415. What is the primary requirement to register NAPS portal? your mobile Number Aadhaar card Number Pan Card Number Valid Email ID None 416. A man bought a lamp for Rs 100 and sold it for Rs. 120. What is the percentage of profit 12% 20% 15% 10% None 417. Prevent Women at Work- place Act 2013 also known as ……… PUSH POSH PPP POS None 418. Registering on the _______portal provides a "learn while earn" opportunity Employment Exchange UPSC NAPS SSC None 419. Which one is NOT a career site to find job? Linked in .com timesjob.com babajob.com shadi.com None 420. Who will be the Presiding Officer of the ICC in an organization? senior level Female employee Senior level Male employee General Manager CEO None 421. You can maintain hygiene at the ________and __________levels personal, village community, town city, community personal, community None 422. Information like what kind of jobs are in demand is known through… economy of the world market trends based on the economy per capita income Union budget None 423. maintaining trimmed and clean nails, brushing teeth twice a day, washing hands before and after food are examples of…………hygiene personal community organizational social None 424. The plumber ------------ the pipes yesterday. repair repaired was repair was repaired None 425. Kumar ---------- a good carpenter. are can be is None 426. Come tomorrow and fix the door kno This sentence is -------- interrogative imperative exclamatory none None 427. How effective the CTS training has been! This sentence is --------- exclamatory imperative declarative none None 428. While addressing your boss, you should be -------- impolite informal formal none None 429. The customer requested the lady executive to display the different mobile phone models. The customer asked ------- to mention the cost of the mobiles too. him his her It None 430. The ITI Principal called Manoj. The Principal asked ------- to show ----- hall ticket for the CTS examination. him, his him, her her, his her, him None 431. Hi, how are you? What’s up? – These are examples of ------------ formal communication informal communication polite communication none None 432. How do you come to work? What is your qualification? – These are examples of formal communication (B) informal communication impolite communication Improper communication None 433. If you meet your supervisor in the grocery store, you will ------------. turn your face and go away run to him/her and hug him/her greet him/her formally greet him/her informally None 434. When you borrow a screwdriver from a trainee, you should say, ‘-------- Give me your screwdriver Can you give me your screwdriver? What a nice screwdriver you have! Spare me your screwdriver None 435. The company asked the carpenter to design a box with the given dimensions. When it was approved, he made many more -------------- for the company. box cabinets boxes numbers None 436. Magnificent, large, thin, lengthy, square, bright, sharp, hard – are examples of describing words action words pronouns naming words None 437. Table, wire, socket, cable, hammer, nail, pipe, motor, refrigerator – are examples of action words pronouns describing words naming words None 438. Fix, measure, pull, lift, grind, mix, operate – are examples of -----------. pronouns action words describing words naming words None 439. Commas, full stops, question marks – are examples of ------------. design punctuation marks formal communication none None 440. You are requested to complete the given assignment by Monday. This is an example of ----------------. impolite communication formal communication informal communication oral communication None 441. Gestures, facial expressions, eye contact are examples of ------------. verbal communication non-verbal communication acting skills communication skills None 442. I have received complaints about workplace safety. Please check them immediately and share the details with me. This is an example of ------------. casual communication formal workplace communication informal communication informal workplace communication None 443. Greetings help you to ------------. establish a connection with someone you meet in formal and informal situations. establish a connection with someone you meet in formal situations. establish a connection with someone you meet in informal situations. establish cordial relationship None 444. When you meet the instructor inside or outside the ITI, it is - -----------. always formal always informal formal inside the ITI informal outside the ITI None 445. In the context of an interview --------------- greetings is to be used. formal informal friendly cordial None 446. When you make an enquiry at a bank, it is ---------------- situation. an informal a formal a friendly casual None 447. During the COVID-19 pandemic, it is better to ------------ than shake hands, and say Namaste, than -----------. hug, wave hands wave hands, hug hold hands, hug none None 448. We may have to introduce colleagues, peers and superiors in ------------------ context. -introductioselfn informal formal official None 449. A quick self-introduction is called ---------------. elevation pitch elevator tone elevator pitch elevat)ion tone None 450. When you attend a friend's wedding with your father, you may have to introduce your father to your friend and your friend to your father. What kind of situation is it? elevator pitch formal informal elevation tone None 451. As a customer sales executive in an electrical appliances showroom, your greetings and introduction of your instructor to your supervisor shall be _______ descriptive formal informal elevator tone None 452. -------- are persons with very good behaviour, achievements and lead as an example. customer service executives sales supervisors ITI instructors role models None 453. Role models --------------------------- people to follow them. elevate instruct inspire none None 454. Role models inspire people to follow them though they have ----------------- and have met ------------------. elevation, failures strengths, failures weaknesses, failures elevation, successes None 455. Human beings are ------------------------ by nature. It is the cultivation of ------------------ habits that makes one a better person. perfect, good perfect, strength imperfect, good imperfect, weak None 456. The set of imperfections in a person is called -------------- strengths elevations imitations weaknesses None 457. Strengths of role models get ------------ while weaknesses get ------. noticed, unnoticed elevator, noticed unnoticed, noticed none None 458. While we are at home or with friends, we use ----------------- verbal communication. influence informal formal none None 459. When we greet our superiors, managers and boss we greet them ----------------. informally casually formally indifferently None 460. Spoken communication is not only ------------------- but also ------------ verbal, non-verbal speaking, writing speaking, formal writing, informal None 461. What we communicate without words, but with body language is an example of ------------------- verbal communication formal communication informal communication non-verbal communication None 462. Working with others to find a mutually agreeable solution is called ------------------ persuasion communication negotiation assertion None 463. Communication within an organization is ------------- with superiors and can be --------------- with friends and colleagues. informal, formal informal, non-verbal formal, informal non-verbal, informal None 464. ‘Good morning’, ‘nice to meet you’, ‘How have you been?’ – are examples formal greetings formal greetings superiors organizations None 465. Writing emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of ------------------ workplace communication. informal non-verbal formal verbal None 466. Writing a leave letter is part of ----------- communication. formal workplace informal workplace non-verbal workplace none None 467. Please be informed that the annual staff meeting has been -------------- to be ------------------- on the 1st of November. conducted, confirmed listened, conducted conducted, listened confirmed, conducted None 468. Reena has -------------- to avail leave for 2 days to ------------ her cousin’s wedding. She has ------------------ the letter to the supervisor. submitted, attend, planned planned, attend, submit plan, attended, submitted planned, attend, submitted None 469. Imagine you have --------------------- ABC company as a craftsman. --------------- an email to be sent to your supervisor. join, written joined, written joined, wrote joined, write None 470. ---------- the role of the supervisor to --------------- instructions to the craftsmen on safety in the workplace. played, give played, gave play, give played, given None 471. --------- a note to be------ to the newly recruited craftsmen about safety. written, circulate write, circulate write, circulated written, circulated None 472. ------------ means the immediate surroundings to the place one lives in. Workplace Facilities City Neighborhood None 473. A town is--------- than a village, but---------------- than a city. larger, smaller small, large smaller, larger smaller, large None 474. We -------------------- books from a library. buy sell borrow none None 475. There ------------- a coffee shop --------------------- the park. are, next to is, next to is, next are, next None 476. The area is --------------------- as the houses in it cost a lot of money. beautiful expensive safe big None 477. There are --------------------- apartments in my neighborhood spacious school kind fresh None 478. It is a ---------------------- locality. One need not fear. boring safe school fresh None 479. There is water scarcity in the locality. The area is -----------. polluted noisy dry uneven None 480. Transportation to some rural areas is difficult as the roads are -----------. polluted dry spacious uneven None 481. There is a big playground ----------------------- our house. on in near over None 482. There is a garden with ----------------- flowers in our neighbourhood. safe clear lovely none None 483. Can ----------- tell --------- about the strengths of the neighborhood? me, you your, me you, my you, me None 484. There is a lake near the are Sometimes, people-------garbage ------it keep, into keep, on throw, into throw, between None 485. The conditions in a place that ----------- the behaviour and -------------- of somebody or something is called the environment. affected, develop affect, development affected, development affect, developed None 486. A ------- maintained neighbourhood is a------------ environment to live in. good, good well, well well, good good, well None 487. Identify the opposites: clean x -------------------, healthy x -----------------. dirty, health dirty, healthy dirt, unhealthy dirty, unhealthy None 488. Rainwater harvesting ---------------------- to prevent water scarcity gives gave help helps None 489. ----------- of trees ---------- the environment. plant, save planting, saves planting, save plant, saves None 490. You can express your views by------ or--- to the problems and solutions. agree, disagree agreeing, disagree agree, disagreeing agreeing, disagreeing None 491. There -------- instructions to be ------- to maintain neighbourhoods well. is, followed are, follow are, followed is, follow None 492. --------- air pollution by using bicycles ------------------ the campus. Use, inside Get, above Control, inside Control, between None 493. --------------------- the computer every day after use. Turn on Switch on Turn off all of the above None 494. Hobbies ------------- to activities that we ----------- in our leisure time take, do refer, did refer, do refers, do None 495. Gardening, reading, collecting stamps, singing --------------- some examples of hobbies. is was were are None 496. The Jog falls is the second ------------------------ waterfall in India. tallest highest higher taller None 497. The world’s ----------------------- beach is along the Bay of Bengal in Tamil Nadu. highest longer longest high None 498. One of the seven -------------- of the modern world is located in Agra in Uttar Pradesh. wonder wander wanders wonders None 499. -------------- mountains, trekking, surfing and scuba diving -------------- called adventures. climb, are climbing, was climbing, is climbing, are None 500. Adventures --------- risks and are -------- to people who undertake them. involves, exciting involve, excited involve, exciting involved, exciting None 501. Many people ------------- water sports -------------surfing, scuba diving in the ocean apart from fishing. like, enjoy liked, enjoy enjoy, liked enjoy, like None 502. For small scale industries, maximum limit for equipments and machinery is 50 Lakh 30 Lakh 35 Lakh 25 Lakh None 503. Organised group of industries is called Industrial Estate Industrial Service Organisation Industrial Organisation Industrial Development Organisation None 504. IDBI stands for............... Small Scale Service Company Indian Industrial Development Bank Industrial Development Bank of India State Small Scale Industries Bank None 505. State Small Scale Industries Corporation provides Raw material Market help Export of production All of these None 506. Government started DRI in 1971 1972 1973 1974 None 507. Self-employment scheme for educated unemployed persons had been started 15 Aug. 1982 15 Aug. 1983 15 Aug. 1984. 14 Aug. 1983 None 508. SEPUP scheme launched on 14 Aug. 1972 15 Aug. 1985 14 Aug. 1986 15 Aug. 1986 None 509. Under SEPUP scheme, maximum limit for project is 3,000 5,000 7,000 9.000 None 510. Under SEPUP, maximum family income of beneficiary should be Less than 5000 Less than 3,000 Less than 10,000 Less than 15,000 None 511. Economically weak candidate can take maximum loan upto 25,000 30,000 35,000 40,000 None 512. Under self-employment scheme, for SC/ST reservation percentage is 25% 30% 35% 40% None 513. Training scheme for rural candidate is launched in 1980 1978 1979 1981 None 514. The value of tool kit provided under training program is 200 250 300 350 None 515. Prescribed age limit for training is......... 18-35 years 18-30 years 18-28 years 14-35 years None 516. Self-employment is divided into ----parts 2 3 4 5 None 517. Which metro city has no District Industrial Development Center? Delhi Mumbai Chennai None of these None 518. How many District Industrial Centers are there in the country? 428 ) 419 420 427 None 519. The work of State Industries Directorate is To control DICS To control workers To control factories None of these None 520. Rehabilitation for sick units was started in 1981 1982 1983 1984 None 521. The prescribed interest rate for financial help given to sick unit is 8% p.a. 9% p.a. 10% p.a 11% pa. None 522. The interest rate on refinancing (by IDBI) to sick unit is 10% p.a. 11% p.a. 11.5% yearly 12% yearly None 523. Small Scale Industries Corporation was established in Ghaziabad Faridabad new delhi All of these None 524. Equity Fund Scheme was launched in 10 April 1978 1 April 1978 1 May 1978 1 April 1970 None 525. Under Equity Fund Scheme, maximum limit for interest free loan is. 50,000 30,000 20,000 10,000 None 526. Under Equity Fund Scheme, maximum limit to return the loan is. 10 years 14 years 7 years 5 years None 527. Under Equity Fund Scheme, the maximum project cost is ) 20,000 25.000 30,000 35,000 None 528. SIDO refers to State Small Industries Corp. Small Industries Development Organisation State Industrial Development Organisation None of these None 529. The subsidiary of RBI is IDBI ICICI IFCI None of these None 530. Which of the following skills is necessary for an entrepreneur? Humanity Technical skill Thinking skill All of these None 531. NABARD is a Government Bank Committee bank Board None 532. .................. is made by living and non-living things together. Environmental Nature Ecosystem None of these None 533. In a food chain........... webbed together. Various food chains No food chains Flow of energy None of these None 534. If quantity of non-living things increase or decrease........... All the creatures live good life ( Ecosystem imbalances Ecosystem made None of these None 535. Pollutants are Water pollution Things by which pollution occurs None of these None 536. The types of pollutants are Solid Liquid ( Gas All of these None 537. The liquid pollutants are Waste chemicals from factories Drainage water from house Insecticides All of these None 538. How many types of energy sources are there? 1 2 3 4 None 539. Which of the following gas is most harmful? Carbon dioxide Carbon monoxide Methane All of these None 540. Ozone is Poisonous Sweet Sour None of these None 541. Chlorofluorocarbon is used in Refrigerator Motor Vehicles None of these None 542. . The hole on ozone layer is found in .. Pacific Ocean Antarctica Indian Ocean None of these None 543. Which of the following protect us from UV rays? Nitrogen Oxygen Ozone None of these None 544. Pronunciation refer to dipthong consonant punctuation production of sound None 545. Fill in the blank with proper pronoun. "She made this cake itself myself herself himself None 546. Which one is a cardinal number? IV 10th 1st 1 None 547. Which one is in active voice? Ram has passed the exam The book was being read by her The ball was caught by him home by dad We were driven None 548. Which one is NOT a benefit of the role playing? Builds confidence Develops listening skill Develops creative problem solving skill Develops boredom None 549. Curriculum Vitae (CV) is also known as.. resume job description cover letter application letter None 550. A written description of duties and responsibilities to be carried out in a job is called........... CV resume job description job application None 551. Which one is an output device of the computer? Printer MIC Mouse Keyboard None 552. CPU stands for............ Central Programming Unit Central Processing Unit Central Planning Unit Central Progress Unit None 553. Spread sheets are saved with extension....... ) xls doc pdf mp3 None 554. 1 Byte 2 bits 4 bits 8 bits 16 bits None 555. Computer network that spans a regional, national or global area is called LAN MAN WAN CAN None 556. Which is a shortcut key for 'Copy' command? Ctrl + V Ctrl + C Ctrl + A Ctrl + X None 557. Which one is a web browser? Face book Hot mail Internet explorer Outlook express None 558. A program that infects other programs by modifying them is called... search engine virus antivirus cyber crime None 559. Which one is the disadvantage of social networking sites? Instant communication Make addictive Access to information Online marketing for business None 560. Goals are categorized as.. good and bad inner and outer intrinsic and extrinsic short-term and long-term None 561. The study of right and wrong in human endeavours is called.. motivation self awareness ethics goal None 562. Which one is not an outcome of positive attitude? Enthusiam Creativity Boredom Problem solving attitude None 563. Which one is not a part of Triple-A listening? Anxiety Attitude Attention. Adjustment None 564. What is the expansion of "FYI SMS? For Your information For Your Identification ( For Your Internet For Your Innocence None 565. Gesture "Brisk erect walk" shows. insecurity boredom confidence defensiveness None 566. Which one is a "Do's" for interview etiquette? Nervousness Informal dress Clam approach Excessive gesture None 567. Which one of the following is a "Possessive Pronoun"? ) Mine Us He They None 568. Using the appropriate form of the word in bracket complete the sentence. The class is....... loud today? (Terrible) Terrible Very terrible Terribly Terribley None 569. Which one of the following concerns saying "Good bye"? How are you? See you soon You can call me Very well None 570. "Not to be able to make head or tail of something" means Not to tolerate it Note to remember it. Not to believe it Not to understand it. None 571. The synonym of "Paradox" is Paradise Question Puzzle Challenge None 572. Fill in the blank using the correct form of the word "Long". Those who don't smoke generally live .......... than those who smoke. Longest Long Longer Very long None 573. The full form of CV is. Curriculum Vita Curriculum Vitesse Curriculum Vitra Curriculum Vitae None 574. Word stress means the placement of emphasis within a word that has more than one syllable. The word "Green" has one syllable. How many syllables does the word "Expensive" have? 1 2 3 4 None 575. What is the adverb of "Good"? Good Better Best Well None 576. . A computer has three main parts: input unit, output unit and Central Processing Unit Central Computing Unit Central Memory Unit Central Preparing Unit None 577. An integrated circuit (IC) is a small electronic device made out of a Conductor material Semi-conductor material Non-conductor material Highly-conductor material None 578. It is a computer programme or software, which can corrupt information stored in a computer. It is called Virus Vaccine Scanner ) Antidoes None 579. A Gigabyte is equal to 1024 bytes 1024 x 1024 bytes 1024 x 1024 x 1024 bytes 1024 x 1024 x 1024 x 1024 bytes None 580. While working in Windows environment, the background area of the screen is called as ) Desktop Front screen Desk view Screen view None 581. Firewall in computer is used for Security Data transmission Authentication Monitoring None 582. One component of the motherboard is Processor Front screen Computer chip None 583. 'OS' computer abbreviation usually means Order of Significance Operating System Open Software ) Transistor None 584. To shut down the computer correctly Turn off the power switch Click on 'Start', then select 'Shud Down Click 'Start', then select 'Reset' Simply turn off the monitor None 585. Which one of the following is not a non-verbal form of communication? Body language Tone of voice Appearance Telephonic conversation None 586. In order to have good communication, it is better to avoid jargon. "Jargon' means Strange language Native language Local language Regional language None 587. If you fiddle with something while communicating with someone, it means you are Enjoying company of the other person Not comfortable Not understanding anything In a hurry None 588. Listening is a very important skill in anyone's personal and working life. Active listening means Listen to the words that the other person is saying Continuously stare at the other person Observe his appearance Understand the complete message None 589. There are different types of questions that can be raised during conversation What type of question is.............. "Will you please tell me more about the audio visual aids used in your ITI?" Probing question Echo question Leading question Closed-ended question None 590. Here are some DOs and DON'Ts when you appear for an interview. Which one should come under the category of DON'T? Dress appropriately Exhibit positive attitude Arrive at least 15 minutes before the interview start time Abruptly ask about salary None 591. 'Ethics' are the concepts of......... Profit and loss Buyer and seller Financial and non-financial Right and wrong None 592. What is the expansion of WAN? Web Awareness Networking Wide Area Network Web Area Network Window Aided Network None 593. Which one of the following is not an external memory? Pen drive DVD Joy stick CD None 594. Which one of the following is a brain of computer? Bus CPU Monitor Hard disk None 595. The expansion of WWW is Word Wide Web Web Wise Word World Wise Web World Wide Web None 596. Which one the following is a social networking website? Outlook express Lotus notes Gmail Facebook None 597. Work sheets are part of MS excel MS word Pain and Brush Notepad None 598. Which one of the following is an example of an operating system? Microsoft Word Microsoft excel Desktop Microsoft Windows None 599. The deleted files are sent to desktop recycle bin never go to anywhere my computer None 600. The short cut key to copy the file is................ Ctrl + a Ctrl + c Ctrl + y Ctrl + v None 601. Which one of the following is not an 'Article'? a an the this None 602. The author's name is................ the cover of the book. in on at above None 603. Expansion of CV is Correspondance Vitae Common Vitae Combined Vitae Curriculum Vitae None 604. Arrange words of the given sentence in correct sequence and choose the correct answer? 'are, coming, now, you' Are you coming now? You are coming now? Coming now you are? Now you are coming? None 605. When you greet your instructor you should use formal greeting Good morning Hi Hello None 606. Which one of the following describes an individual's appearance? ( Generous Selfish Ignorant Fat None 607. Which one of the following comes under office etiquette? Punctual of work Informal dress in office Listening music in office Litter one's work place None 608. Which one is a good communication? (b) Receiver doesn't listen to sender Sender attacks receiver Receiver doesn't listen to sender Message is ambiguous Message is clear and direct None 609. Which one is not the reason to lose motivation? Lack of confidence Lack of focus Lack or direction Determination None 610. Goals are categorized as short term and long term intrinsic and extrinsic inner and outer good and bad None 611. Which one of the following is a barrier to speaking? Confidence Nervousness Calmness Friendliness None 612. Which one is a 'Don't' for an interview? Confidence Informal dress Proper eye contact Calm approach None 613. Intrinsic motivation is for money or reward short lived long lasting to gain social acceptance None 614. Which one of the following is not a part of 7C's effective communication? Concise Correct Clear Comfort None 615. A person who designs, launches and runs a new business is known as Director Designer Entrepreneur Corporate Manager None 616. In SWOT, "T" stands for Threat Timing Tradition Transition None 617. An objective and systematic collection, recording, analysis and interpretation of data about existing or potential markets for a product/service is known as Market Survey Market Collection Market Analysis Market Interpretation None 618. Advertisement is a form of: ) Production ( Marketing ) Servicing None of these None 619. GDP stands for Gross Domestic Publicity Popularity Product People None 620. Which of the following is a Large Scale Industry? ) Laundry shop Grocery shop Refinery Milk booth None 621. NSIC stands for National Skill and Industries College National Skill Institutes Corporation National Small Industries Cadre National Small Industries Corporation None 622. ................is a sum of money added to a person's wages as a reward for good performance Bonus Bribe Salary None of these None 623. Which of te following can be a motivation factor? Money Work Environment Promotion All of these None 624. Which of the following is a developed country? India Pakistan Sri Lanka Tapan None 625. . KYC stands for Know Your Corporates Customer Company Character None 626. Safety and Health is applicable to work places. Optimal Occupational Operational None of these None 627. Which of the following is a chemical hazard? Ammonia Heavy machines Chopper All of these None 628. Electrical hazards may be caused due to Pencil cell Button cell Naked wire Insulated wire None 629. CPR stands for_____________ Pulmonary Resuscitation Critical Cardial Cardio All of these None 630. The 3R to protect the environment are Reduce. REuse, Reject Reduce, Reproduce, Recycle Reduce, Relax, Recreate Reduce, Reuse, Recycle layer None 631. Global Warming is causing depletion of Oxygen Ozone Hydrogen Helium None 632. World Environment Day is celebrated on 5th June 10th June 15th June 1st June None 633. Which of the following can be done to conserve electricity? Put more and more filament bulbs Use LED Switch on the lights at all times None of these None 634. ESI Act is applicable for Workers Manager Directors None of these None 635. Apprenticeship Act was passed in the year 1960 1961 1962 1963 None 636. Payment of Wages Act gives guidelines related to Fixing of Minimum Wages Payment of Minimum Rate of Wigs Payment of Overtime All of these None 637. Cleanliness is any organization is the responsibility of Purchasing Housekeeping Finance Engineering None 638. Quality Circle was for the first time introduced in Indian American German Japanese None 639. Which of the following sentences is correct The tired old mand just lay down and died The tired old man lied down and died The tired old man just laid down and died None of these None 640. Which of the following spellings is correct Computer Cumputer Computor Cumputor None 641. Which of the following spelling is correct Futball Fuutball Football Footbal None 642. Active Voice: The sailor anchored his boat in the harbour. The sailor anchored the boat The boat was anchored by the sailor The boat was anchored by the sailor None of these None 643. The past tense for SPEAK is Speaked Speaking Spokes Spoke None 644. Which of the following sentences is correct I have 2 brother I have 2 brothers I have I brothers None of these None 645. My father is...............engineer..... One A None of these an None 646. In computers, OS stands for Operating Software Opening Service Opening Statement Operating System None 1 out of 65 Name Phone Time's upTime is Up!
